If the check-in date is less than 30 days from the date the reservation is made, the guest pays at once the total amount of the reservation, else 30% of reservation fees (including service fees) should be paid as soon as a confirmed reservation is made. The rest 70% must be paid at least 30 days prior to the arrival otherwise the reservation will be automatically cancelled. 

Guests can cancel their reservations and see through financial aggravations according to cancellation polices of the villa.


Note: It should be noted that neither the 30% deposit nor any Cretico service fees are refunded to the guest, regardless of the cancellation policy that has been chosen. If the guest arrives and decides to leave earlier the nights are not spend are not refunded.


The following cancellation policies applies only if the guest has paid the total cost of the reservation.

Here is in particular the exact content of each available cancellation policy, that the owner can choose.


Flexible

The guests will receive:

  •  A 50% refund of the total cost (minus services fees) as long as the guest has officially cancelled the reservation at least 7 days before the local check in time of the arrival.
  •  A 25% refund of the total cost (minus services fees) as long as the guest has officially cancelled the reservation from 7 to 2 (not including the 7th day) days before the local check in time of the arrival.
     

Note! Nο refund for cancellations within the last 2 days (not including the 2nd day).

Moderate

The guests will receive:

  • A 50% refund of the total cost (minus services fees) as long as the guest has officially cancelled the reservation at least 14 days before the local check in time of the arrival.
  • A 25% refund of the total cost (minus services fees) as long as the guest has officially cancelled the reservation from 14 to 7 (not including the 14th day) days before the local check in time of the arrival.

Note! Nο refund for cancellations within the last 7 days (not including the 7th day).


Strict

The guests will receive:

  • A 50% refund of the total cost (minus services fees) as long as the guest has officially cancelled the reservation at least 21 days before the local check in time of the arrival.
  • A 25% refund of the total cost (minus services fees) as long as the guest has officially cancelled the reservation from 21 to 14 (not including the 21st day) days before the local check in time of the arrival.


Note! Nο refund for cancellations within the last 14 days (not including the 14nd day).


We would be happy to help you and answer to your questions, so please, contact us at support@creti.co.