If you, as a host, want to see all your messages :
1) Click on the “Messages” icon on the upper -right
hand side of the screen and the “Messages” page opens.
2) Click on the drop down and you can choose “All messages” for all the messages, “Unread” for the messages you haven’t opened yet or “Trush” for the deleted messages.
Message status meanings
“Booking Pending” : A
potential guest made a prepaid booking request for your accommodation which you have to accept or decline
within 24 hours.
“Inquiry” : A potential guest wants to contact you by
making an inquiry to which you can answer, pre-approve or decline.
“Pre-approved” : A potential guest has tried to
contact you by making an inquiry and you have pre-approved it.
“Special offer” : You have made a special offer to
your potential guest after his inquiry.
“Accepted” : A reservation has been succeeded. This
means that you have accepted a booking request or your guest has accepted your
pre-approval or your special offer.
“Declined” : A reservation has not been succeeded. You
have declined either a booking request
or an inquiry. Also, a pending booking may have been declined automatically
because you didn’t accept it within 24 hours.
We would like to help you and answer to your questions, so please, contact us at email@example.com